Rooted in tradition and inspired by modern design, we craft artisanal footwear that celebrates quality, sustainability, and the beauty of the handmade. Each shoe is thoughtfully designed and ethically made — for those who value soul in every step.

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    Terms and Conditions

    Shipping Policy

    We offer delivery across the UK and Europe 

    • Estimated delivery times are provided at checkout but are not guaranteed.

    • Shipping costs will be shown at checkout.

    Returns and Refunds

    Under the Consumer Contracts Regulations 2013, you have the right to return your order within 14 days of delivery.

    • To initiate a return, contact us at info@trystcollection.co.uk 

    • Items must be returned in their original, unworn condition with tags and packaging.

    • Return postage is the responsibility of the customer unless the item is faulty or incorrect.

    • Refunds will be processed within 14 days of receiving the returned item.

    Disclaimer

    All shoes listed on our site are subject to availability.

    • We make every effort to display accurate descriptions and images. However, slight variations may occur as the shoes are handmade. 

    • We reserve the right to cancel any order for any reason, including stock availability or pricing errors.

    Faulty or Incorrect Items

    If your item is faulty, damaged, or not as described:

    • Contact us within 14 days of receipt.

    • We will provide a replacement or full refund, including return postage.