Collection: Products

Terms and Conditions

Shipping Policy

We offer delivery across the UK and Europe 

• Estimated delivery times are provided at checkout but are not guaranteed.

• Shipping costs will be shown at checkout.

Returns and Refunds

Under the Consumer Contracts Regulations 2013, you have the right to return your order within 14 days of delivery.

• To initiate a return, contact us at info@trystcollection.co.uk 

• Items must be returned in their original, unworn condition with tags and packaging.

• Return postage is the responsibility of the customer unless the item is faulty or incorrect.

• Refunds will be processed within 14 days of receiving the returned item.

Disclaimer

All shoes listed on our site are subject to availability.

• We make every effort to display accurate descriptions and images. However, slight variations may occur as the shoes are handmade. 

• We reserve the right to cancel any order for any reason, including stock availability or pricing errors.

Faulty or Incorrect Items

If your item is faulty, damaged, or not as described:

• Contact us within 14 days of receipt.

• We will provide a replacement or full refund, including return postage.